Frequently Asked Questions
Payments & Safety
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
We ship overnight for orders that contain food.
Non-perishable items will be shipped via ground service.
We do not ship outside of the United States at this time.
Due to occasional supply chain challenges, shipping times could be longer than usual.
We offer free shipping on all orders over $150. Shipping times can vary depending on your region, but fresh and frozen foods are shipped with Next Day delivery. Merchandise is typically sent Ground.
Yes, we offer free shipping for order over $150.
We ship to all 50 states.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.